This Cookie Policy explains what cookies are, how ScaleDesk Technology uses them, and the choices available to you. It should be read alongside our Privacy Policy.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function, remember preferences, and understand how visitors interact with content. We also use similar technologies such as local storage, session storage, and pixels where appropriate.

How we use cookies

ScaleDesk uses cookies to operate our website securely, maintain authenticated sessions, remember preferences, measure performance, and improve user experience. We aim to minimize data collection and retain cookies only as long as necessary for their purpose.

Categories of cookies

The table below describes the main categories of cookies we use:

Category	Purpose	Examples
Strictly necessary	Required for core site functionality, security, and session management.	Authentication tokens, load balancing, CSRF protection
Functional	Remember preferences and enhance usability.	Language selection, form progress, UI preferences
Analytics	Help us understand traffic patterns and improve performance.	Page views, referral source, anonymized usage metrics
Marketing	Measure campaign effectiveness where enabled.	Conversion tracking, audience insights (only with consent where required)

Third-party cookies

Some cookies are placed by trusted third-party providers that support hosting, analytics, communications, or embedded content. These providers process data according to their own policies. We contractually require appropriate security and data handling standards.

Managing your preferences

Most browsers allow you to block or delete cookies through settings. Blocking strictly necessary cookies may affect site functionality. Where required by law, we provide consent controls for non-essential cookies.

To manage cookies: open your browser settings, navigate to privacy or cookies, and adjust preferences. Consult your browser documentation for specific instructions.

Do Not Track

Some browsers offer "Do Not Track" (DNT) signals. Because there is no uniform industry standard, we do not currently respond to all DNT signals. We continue to monitor regulatory and technical developments.

Updates to this policy

We may update this Cookie Policy to reflect changes in technology, regulation, or our practices. The latest version will always be available on this page.

Contact us

Questions about cookies or privacy: contact@scaledesktechnology.com

Cookie Policy