AI-Automated Compliance Platform
Deployed a HIPAA-compliant AI pipeline to automate medical record review, cutting manual compliance work by 70% while improving audit consistency.
01 — Challenge
The problem we inherited
Clinical staff spent thousands of hours manually reviewing records for regulatory compliance. Legacy OCR tools missed context, false positives overwhelmed reviewers, and leadership needed AI without risking patient data exposure.
02 — Approach
How we partnered
We mapped compliance workflows with clinical ops, defined human-in-the-loop guardrails, and prototyped on de-identified data before touching production environments.
03 — Solution
What we built
ScaleDesk engineered a secure pipeline: document ingestion, PHI redaction, vector search over policy libraries, and LLM-assisted extraction with confidence scoring. Low-confidence cases routed to reviewers in a custom dashboard. All workloads ran in a HIPAA-aligned VPC with full audit logging.
04 — Outcome
Measurable business impact
Manual review dropped 70%, audit preparation became ten times faster, and accuracy held at 99.9% across pilot and production rollouts.
Client voice
“For the first time, compliance scale doesn't mean hiring an army of reviewers.”
